{"id":996,"date":"2025-11-01T11:10:24","date_gmt":"2025-11-01T11:10:24","guid":{"rendered":"https:\/\/yxin316.com\/as2\/?page_id=996"},"modified":"2025-11-02T13:13:10","modified_gmt":"2025-11-02T13:13:10","slug":"return-refunds-policy","status":"publish","type":"page","link":"https:\/\/yxin316.com\/as2\/return-refunds-policy\/","title":{"rendered":"Return &amp; Refunds Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"996\" class=\"elementor elementor-996\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28bf82c e-flex e-con-boxed e-con e-parent\" data-id=\"28bf82c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3527f46 e-con-full e-flex e-con e-child\" data-id=\"3527f46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9130af0 e-con-full e-flex e-con e-child\" data-id=\"9130af0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aae80a1 elementor-widget elementor-widget-heading\" data-id=\"aae80a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return &amp; Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5377a2d e-con-full e-flex e-con e-child\" data-id=\"5377a2d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80487cf elementor-widget elementor-widget-text-editor\" data-id=\"80487cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Last updated: October 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0775eda e-con-full e-flex e-con e-child\" data-id=\"0775eda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d686aca e-con-full e-flex e-con e-child\" data-id=\"d686aca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0d9642 elementor-widget elementor-widget-text-editor\" data-id=\"a0d9642\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>At Butterfly Utopia, we take great care in packaging and inspecting every specimen to ensure it reaches you safely and in perfect condition. However, if an issue arises, we\u2019re here to help.<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-058eb19 e-con-full e-flex e-con e-child\" data-id=\"058eb19\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee33749 elementor-widget elementor-widget-text-editor\" data-id=\"ee33749\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5>1. Eligibility for Returns\u2028<\/h5><ul><li>Returns or refunds are accepted only for items that arrive damaged, defective, or incorrect.\u2028<\/li><li>To be eligible, you must contact us within 7 days of receiving your order.\u2028<\/li><li>Items must be returned in their original condition and packaging. Products that have been altered, opened, or damaged by the customer are not eligible for return.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0ed22dc e-con-full e-flex e-con e-child\" data-id=\"0ed22dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dd889f elementor-widget elementor-widget-text-editor\" data-id=\"1dd889f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5>2. Return Process\u2028<\/h5><ul><li>Please email us at butterflyutopia@hotmail.com with your order number, photos of the item, and a brief description of the issue.\u2028<\/li><li>Once your request is reviewed and approved, we will provide return instructions.\u2028<\/li><li>The customer is responsible for return shipping costs unless the item was received damaged or incorrect.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa1cedd e-con-full e-flex e-con e-child\" data-id=\"fa1cedd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-001d97c elementor-widget elementor-widget-text-editor\" data-id=\"001d97c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5>3. Refunds\u2028<\/h5><ul><li>Refunds will be issued once the returned item has been received and inspected.\u2028<\/li><li>Approved refunds are processed to your original payment method within 5\u201310 business days, depending on your payment provider.\u2028<\/li><li>Shipping fees are non-refundable except in cases of our error.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86faf2f e-con-full e-flex e-con e-child\" data-id=\"86faf2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9a614f elementor-widget elementor-widget-text-editor\" data-id=\"f9a614f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5>4. Non-Returnable Items\u2028<\/h5><ul><li>Custom or personalized orders\u2028<\/li><li>Items marked as \u201cfinal sale\u201d\u2028<\/li><li>Products damaged due to improper handling after delivery<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa1779a e-con-full e-flex e-con e-child\" data-id=\"aa1779a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fd210b elementor-widget elementor-widget-text-editor\" data-id=\"0fd210b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5>5. Exchanges\u2028<\/h5><p>We currently do not offer direct exchanges. If you wish to replace an item, please request a refund and place a new order once approved.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-214e710 e-con-full e-flex e-con e-child\" data-id=\"214e710\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0a71bd elementor-widget elementor-widget-text-editor\" data-id=\"c0a71bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5>6. Contact Us\u2028<\/h5><h6>For return or refund inquiries, please contact our team at:\u2028<\/h6><p>\ud83d\udce9 butterflyutopia@hotmail.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy Last updated: October 2025 At Butterfly Utopia, we take great care in packaging and inspecting every specimen to ensure it reaches you safely and in perfect condition. However, if an issue arises, we\u2019re here to help. 1. Eligibility for Returns\u2028 Returns or refunds are accepted only for items that arrive damaged, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"class_list":["post-996","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yxin316.com\/as2\/wp-json\/wp\/v2\/pages\/996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yxin316.com\/as2\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yxin316.com\/as2\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yxin316.com\/as2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yxin316.com\/as2\/wp-json\/wp\/v2\/comments?post=996"}],"version-history":[{"count":28,"href":"https:\/\/yxin316.com\/as2\/wp-json\/wp\/v2\/pages\/996\/revisions"}],"predecessor-version":[{"id":1160,"href":"https:\/\/yxin316.com\/as2\/wp-json\/wp\/v2\/pages\/996\/revisions\/1160"}],"wp:attachment":[{"href":"https:\/\/yxin316.com\/as2\/wp-json\/wp\/v2\/media?parent=996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}